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Company Name: Shelby County Public Library Name & Title: Janet Wallace, Library Director Location: Shelbyville, IN Website: www.myshelbylibrary.org/ Industry: Public Service When we started out, we needed a desk to check in and check out books and that was about...

Tips To Ensure Academic Excellence In the coming weeks, kids from around the country will return to school to continue their academic journey. It’s an exciting time in their lives, and many begin the school year with high hopes and expectations. Do you remember how...

Jefferson County Public Library, established in 1818, is the oldest public library in Indiana. Today, the library serves approximately 33,000 people. In addition to lending books and other items such as video games, the library offers outreach deliveries, genealogy...

I was recently at an IT conference and heard author and speaker Brittany Hodak give a talk about creating wonderful customer experiences. At AVC we always strive for great customer service and after the informative conference, I was inspired to explore more of her...

Even if you leave your desktop computer at home, you’ll probably stay connected when you’re vacationing – you can check your phone on the beach or on a mountaintop. Travelers often rely on technology to enhance vacations, like by sharing photos online or finding...

With the world heavily reliant on digitalization in this day and age, the use of technology in your organization is unavoidable. Although technology can undeniably give your library an advantage in increasingly competitive markets, there are many troublesome areas to...