Why Choose Us?
Your library depends on your IT systems. We’re confident that we are the right fit for your library needs. AVC had provided IT Services to surrounding libraries for over 50 years. We know libraries
At AVC, we guarantee:
- Quick response – Emergency response time is one hour or less guaranteed. A live person will answer your call, or you can enter a service ticket yourself online with our streamlined service ticket system. We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.
- Reputable – AVC Technology has been around since 1971, a respected leader in the library community and the industry. Our proudest accomplishment is the large number of long term library clients who year after year put their trust in us.
- Experienced – We hire only seasoned, professional technicians with at least 5-10 years’ experience and usually many more. We provide our technicians with continuing education opportunities on a regular basis to allow them to stay current with the latest technology. We won’t be sending out warm bodies to train on your dime!
- Library savvy – We design, evaluate and justify technology solutions from a thorough understanding of libraries
- One Stop Shop – We handle all aspects of your IT infrastructure including hardware and software management, vendor relationships for your internet connectivity, website management, and maintenance renewals, and any other related technology needs. We focus on your IT so you can focus on your patrons and your library.
- Proactive – Our service philosophy is proactive, not reactive. With state-of- the-art network monitoring and management, we manage your network 24/7 to identify issues and address them BEFORE they become problems, rather than putting out fires.
- Comprehensive project management – Our extensive experience managing all types of complex projects means we will handle every detail and coordinate all vendors so you can rest assured that your project will be completed on time and on budget.
- No geek speak – You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.
- 100% Satisfaction Guarantee – We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.