Library IT Solutions
Worry about your patron needs, not your IT
AVC has been providing IT services to libraries for over 30 years. Our goal is to allow your employees to focus on patrons and not on technology. We cover everything from the small issues to server problems and network design.
WHAT WE DO
WHAT WE DO
Your library depends on your IT systems. We’re confident that we are the only network services, computer support, or IT consulting business that provides these benefits to your library. Our custom library service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, AVC Technology is here to team up with you and your library for expert support.
WHAT OUR CUSTOMERS SAY
AVC has done a great job keeping abreast with the changing laws and changing needs of the libraries. We are blessed to have someone that really wants to help us achieve success in providing an accurate and efficient software package.
I am new to fund accounting and walked into my position a complete novice. Brent has helped me to navigate through the details of using the program. He is always quick to answer and call back if necessary. He never makes me feel dumb and I know when I call that I will get help. That is Peace of Mind!
We recently underwent an audit for 5 years and the examiner had lots of positive things to say about the reports I was able to give him from AVC and commented that it was better than other systems he had seen libraries using.
We like the easy to use program and the quick friendly support. No question is too stupid to ask and they are patient with their clients that have little computer knowledge. Today our bookkeeper had an error and she called AVC and Brent found the error and started working on the problem right away. No waiting! Everything was done in an hour. The biggest benefit we have received is a big decrease in bookkeeping hours. We were doing it by paper and with the computer things are much faster with fewer errors.
When I started working at my library, the accounting software in place was not AVC’s. Two years in, I switched to AVC and I am so glad I did! (1)I appreciate the professional attitude of the AVC staff. I have never once felt like a bother or felt incompetent. Every question I’ve had, whether a software or accounting question, has been promptly answered by Brent. (2)AVC is very user-friendly. The software simply makes sense. I do not have an accounting background, which isn’t a problem because AVC makes sense for anyone. (3)AVC is just enough and no more. It does exactly what I need and doesn’t confuse me with extraneous screens or options.
The thing that sets AVC apart from other IT firms is their commitment to helping their customers find options best suited for their individual budgets and needs. They work together to make sure that the services they recommend work best for whatever customer they are serving at the time and use language that you can easily understand to explain the importance of each of the recommendations.
The quality of service we receive for the cost is extraordinary. AVC has specific knowledge and software for libraries and are always available to answer questions. I have never felt like I didn’t get an answer or was brushed off for anything, no matter how small the problem may seem. They always work within our budget. They don’t just quote us the best of the best on everything (although I would love if we could afford that!) but instead quote within our means. Finally, the personal service of going above and beyond will never go unnoticed here.