- Why changing IT habits is hard
- What the “backward brain bicycle” teaches us about tech transitions
- Common IT mistakes in libraries
- Steps to build a smarter, simpler IT strategy
- Resources to support your journey
Why Library IT Change Is So Hard
Most directors already know what needs fixing—Wi-Fi dead zones, outdated computers, cybersecurity risks—but the change never seems to stick.
Because habit is powerful. Even the most experienced library leader can find tech change disorienting. The resistance isn’t about skill—it’s neurological.
The Backward Bicycle: A Metaphor for IT Change
In a viral video, engineer Destin Sandlin built a bike where turning the handlebars left made the wheel turn right. It took him eight months to learn to ride it properly.
This “backward brain bicycle” mirrors IT change in libraries. We know what needs to change—but implementing it goes against our routines.
Watch the Backwards Brain Bicycle (YouTube)
Common IT Mistakes in Public Libraries
- Piecemeal upgrades without a long-term plan
- Generic IT vendors with no library-specific knowledge
- Reactive maintenance that waits for failure
- Insufficient staff training during rollouts
- Overlooked cybersecurity risks
A 5-Step Plan to Improve Library IT
- Choose Library-Specific IT Providers: Seek out partners who know Polaris, Koha, SIP2, and circulation systems.
- Build a 12-Month Tech Roadmap: Strategically phase improvements based on budget and need.
- Prioritize Security and Infrastructure: Focus first on firewalls, antivirus, and backups.
- Support Staff Training: Offer short-form training aligned with library workflows.
- Share Outcomes, Not Tools: Communicate results like time savings or fewer help desk calls.
What Smooth IT Looks Like in a Modern Library
Picture this: Fast, secure Wi-Fi. Confident staff. Zero unexpected outages. A board that applauds your leadership.
That’s what happens when your tech works with you—not against you.