Let’s talk about something most libraries don’t advertise—but feel deeply when it breaks: your patron computers.
They’re not just a “nice service” anymore. They’re essential infrastructure. Job seekers need them. Seniors rely on them. Students finish assignments on them. When something crashes, your phone rings—and your front desk bears the brunt.
So here’s a quiet question with loud consequences: Are your patron computers ready for 2025’s digital demands?
As someone who’s worked with libraries for over 30 years, I can tell you this: outdated public access systems don’t just slow things down—they can compromise security, erode trust, and exhaust your staff.
Let’s walk through five key areas where small changes can prevent big headaches.
1️⃣ Library Network Security: Keep Patron Devices Off Staff Systems
If your patron computers or public Wi-Fi are still on the same network as your internal systems, that’s a critical vulnerability.
- One wrong click by a patron could expose sensitive staff files.
- Malware or ransomware could spread across your system.
- Board confidence could vanish overnight.
The solution? Network segmentation. Separate, secure networks for public access and internal operations—just like keeping the staff room locked while the reading room stays open.
2️⃣ Modern Firewalls for Libraries: No More “Set It and Forget It”
Remember firewalls from the early 2000s? Back when updating them meant inserting a floppy disk? Bless those relics—but let them rest.
Today’s threats evolve weekly. Your library firewall needs:
- Active maintenance
- Regular updates
- Separate rules for staff and public traffic
With the right IT partner, you won’t have to lift a finger. They’ll handle updates and alerts so you can stop fearing your inbox.
3️⃣ Patron PC Protection: Clean Slates for Every User
Why let patron computers store leftover files, browser history, or mystery software?
That’s where disk protection comes in. We recommend PAWS (Public Access With Security)—our custom-built software that:
- Erases all personal data between sessions
- Blocks unwanted installs
- Resets everything automatically
Patrons feel safe. Staff breathe easier. You stop hearing, “It’s acting weird again.”
4️⃣ BYOD Printing and Secure Library Wi-Fi: Give Patrons What They Expect
Your patrons bring their own devices—and they expect seamless access. Ask yourself:
- Can they connect to Wi-Fi easily?
- Can they print from mobile devices without staff help?
- Can you monitor traffic without invading privacy?
Modern tools offer mobile printing, contactless payments, and secure network control. Invest in a solution designed for libraries, not cafés.
5️⃣ Embracing AI in Libraries: Empower Patrons, Don’t Replace Staff
AI isn’t the enemy—it’s an ally when used responsibly.
- Help patrons draft résumés
- Summarize complex documents
- Support digital literacy
With privacy filters and usage guidelines, AI tools for libraries can enhance service—without replacing staff or compromising data.
✅ FAQ: Library Tech Questions Answered
Q: How can I secure my library’s public access computers?
A: Start with network segmentation, disk protection, and a modern firewall setup.
Q: What’s the best way to manage BYOD printing in a library?
A: Use mobile printing software with wireless access, user authentication, and payment options.
Q: Is AI safe to use in public libraries?
A: Yes, with filters and clear policies, AI can be a secure, supportive tool for patrons.
Final Takeaway: Your Tech Should Serve, Not Stress
You didn’t sign up to be a tech firefighter. You signed up to build a connected, thriving community.
Let us handle the IT. You focus on what matters most—people.
Ready for a Free Library Tech Checkup?
If it’s been more than a year since someone evaluated your patron setup, let’s talk.
Book a Free 20-Minute Consultation
No pressure. No jargon. Just practical solutions—because you’ve got enough on your plate already.