Jefferson County Public Library, established in 1818, is the oldest public library in Indiana. Today, the library serves approximately 33,000 people. In addition to lending books and other items such as video games, the library offers outreach deliveries, genealogy...
I was recently at an IT conference and heard author and speaker Brittany Hodak give a talk about creating wonderful customer experiences. At AVC we always strive for great customer service and after the informative conference, I was inspired to explore more of her...
Even if you leave your desktop computer at home, you’ll probably stay connected when you’re vacationing – you can check your phone on the beach or on a mountaintop. Travelers often rely on technology to enhance vacations, like by sharing photos online or finding...
With the world heavily reliant on digitalization in this day and age, the use of technology in your organization is unavoidable. Although technology can undeniably give your library an advantage in increasingly competitive markets, there are many troublesome areas to...
If you are lucky enough to have a library with a computer room, you might be planning how to keep this room secure against the wrong people. However, as you read this, you may think “I don’t have to worry about this, because I’m not having any...
