Wintertime can feel like a wonderland. There’s hot cocoa, cozy fireside conversations, glistening white snowfall…ice storms, power outages and tons of employee sick days. You can’t predict the future, but a business continuity plan – BCP for short – ensures that...
Company Name: Greenwood Public Library Name & Title: Cheryl Dobbs, Executive Director & Emily Ellis, Associate Director Location: Greenwood, IN Website: GreenwoodLibrary.us Industry: Public Services Recently, the Greenwood Public Library hosted a Mo...
Company Name: Shelby County Public Library Name & Title: Janet Wallace, Library Director Location: Shelbyville, IN Website: www.myshelbylibrary.org/ Industry: Public Service When we started out, we needed a desk to check in and check out books and that was about...
Tips To Ensure Academic Excellence In the coming weeks, kids from around the country will return to school to continue their academic journey. It’s an exciting time in their lives, and many begin the school year with high hopes and expectations. Do you remember how...
Jefferson County Public Library, established in 1818, is the oldest public library in Indiana. Today, the library serves approximately 33,000 people. In addition to lending books and other items such as video games, the library offers outreach deliveries, genealogy...
I was recently at an IT conference and heard author and speaker Brittany Hodak give a talk about creating wonderful customer experiences. At AVC we always strive for great customer service and after the informative conference, I was inspired to explore more of her...
