WHAT WE DO
WHAT OUR CUSTOMERS SAY
IT System that works for us!
AVC Technology not only provides a good product but also excellent support and training. With their recommendations, guidance, and patience, we have IT systems that work for us!
The Quality for the cost is EXTRAORDINARY
The quality of service we receive for the cost is extraordinary. AVC has specific knowledge and software for libraries and are always available to answer questions. I have never felt like I didn’t get an answer or was brushed off for anything, no matter how small the problem may seem. They always work within our budget. They don’t just quote us the best of the best on everything (although I would love if we could afford that!) but instead quote within our means. Finally, the personal service of going above and beyond will never go unnoticed here.
Way more than JUST a business
Thank You for all you all do to make our library’s techy side run so much smoother. I have never had to worry that something would not get fixed promptly since we started with the purchase of our Payroll and Accounting systems in 2011 and more recently desktop computers, servers, etc. from AVC. You all are living proof that Personal caring service delivered on time is key to developing an ideal working relationship with vendor and customer. AVC is not just a business. You go way beyond that. You are a group of very dedicated and caring individuals focused on delivering the highest standard of service.
Never have to worry about Technology
AVC consistently provides service in a way that a library will not have to worry about their technology. If we do have issues they are addressed in a timely fashion and we rarely have much, if any, downtime. We always feel that AVC has great knowledge and understanding of our situation and history. They are very thorough in analyzing our library needs and offering different options and services to match those needs and our budget.
Accurate and Efficient Software
There is no better firm to understand or assist with the current and future needs of libraries in Indiana than AVC. They are professional, friendly, attentive, and always allow me to feel like a professional. When we needed to purchase new computers, they were able to offer suggestions and solutions that fit our needs and budget. Whenever I have a question or an issue, response time is excellent. I have worked with other companies in the past, and they greatly pale in comparison.