Library Incident Response Plan: The One-Page “One Bad Day” Checklist for Public Libraries Libraries don’t get to schedule emergencies. Your internet drops during the after-school rush. Staff can’t log in mid-checkout. Printing fails when patrons need it most. A...
As library professionals, we’re known for helping people—especially during the holidays. But this season, that generosity can make us a target for library holiday scams. Scammers are getting smarter. They’re using fake fundraisers, spoofed websites, and phishing...
Let’s talk about something most libraries don’t advertise—but feel deeply when it breaks: your patron computers. They’re not just a “nice service” anymore. They’re essential infrastructure. Job seekers need them. Seniors rely on them. Students finish assignments on...
